Why Your Kuna Camera Sends False Notifications
Kuna security cameras are designed to alert you to important events at your home, but receiving a constant stream of notifications for insignificant movements can be a nuisance. These false notifications can be caused by a variety of factors, from environmental conditions to your device's settings.
The key to a better experience is understanding what triggers your camera and how to fine-tune its settings. This guide will walk you through the steps to reduce unwanted alerts and ensure you're only notified about what truly matters.
Common Symptoms of False Notifications
If you're experiencing issues with false alerts, you'll likely notice some of the following:
- Notifications triggered by moving shadows or changes in light.
- Alerts from swaying tree branches, bushes, or flags.
- Notifications from passing cars or pedestrians outside your property.
- Alerts caused by insects, birds, or other small animals.
- Frequent notifications during windy or rainy weather conditions.
- The camera recording events that contain no discernible motion.
Step-by-Step Guide to Reducing False Alerts
Follow these recommendations to regain control over your Kuna notifications.
1. Adjust Motion Sensitivity
The most effective tool for reducing false alerts is the motion sensitivity slider. A setting that is too high will cause the camera to react to the smallest of movements.
- Open the Kuna App on your smartphone.
- Select the camera you wish to configure from the main screen.
- Tap the Settings icon (shaped like a gear).
- Locate the Motion Sensitivity slider.
- Decrease the sensitivity by moving the slider to the left. We recommend making small adjustments first, then testing the results over a few hours before adjusting further.
2. Optimise Camera Placement and Angle
Where your camera is positioned can have a significant impact on the number of false alerts.
- Avoid Busy Areas: If possible, angle your camera to minimise the view of public areas like busy pavements or streets.
- Consider Environmental Movers: Take note of things that move in the wind, such as trees, hanging plants, or flags. If these are constantly in the camera's view, they will trigger alerts. You may need to trim foliage or reposition the camera.
- Watch for Light and Shadow: Avoid pointing the camera directly at a light source. Drastic changes in light, such as car headlights at night or the sun emerging from behind clouds, can be misinterpreted as motion.
3. Keep the Camera Lens Clean
A surprisingly common cause of detection issues is a dirty lens.
- Insects can be attracted to the light from the camera, and a spiderweb or smudge on the lens can move in the breeze, creating what the camera sees as constant motion.
- Regularly wipe the camera lens with a soft, microfibre cloth to ensure its view is clear and unobstructed.
4. Utilise Smart Detection Features (Premium)
If you subscribe to a Kuna Premium plan, you have access to more advanced features that can dramatically reduce false alerts.
- Motion Zones: This feature allows you to define specific areas of the camera's view where you want to detect motion. For example, you can draw a zone around your front path and door, telling the camera to ignore motion on the pavement or in your neighbour's garden.
- AI Detection: Premium plans often include AI features that can better differentiate between people, vehicles, and animals, giving you more control over what you get notified about.
By carefully adjusting these settings, you can significantly decrease the number of false notifications from your Kuna device, turning it from a source of annoyance into a reliable and valuable security tool.