Kuna Pet Detection Issues? A Guide to Accurate Alerts
The smart detection features on Kuna security cameras are designed to provide you with more intelligent and relevant notifications. The ability to distinguish between people, vehicles, and pets is a powerful tool for cutting down on false alarms. However, when pet detection isn't working as expected, it can lead to either missed events or a flood of unwanted alerts.
This guide will help you troubleshoot common issues with Kuna's pet detection feature. We'll cover how to configure the settings correctly and offer tips to improve the accuracy of the detection, ensuring you only get the notifications that matter to you.
How Kuna's Pet Detection Works
Kuna uses advanced AI and computer vision to analyse motion within your camera's field of view. When the camera detects movement, it doesn't just send a generic alert. Instead, it analyses the shape, size, and movement patterns to classify the source. When it identifies characteristics consistent with a four-legged animal, it categorises the event as a 'Pet'.
This feature is particularly useful for:
- Ignoring stray animals: You can choose not to be notified about neighbourhood cats wandering across your lawn.
- Keeping an eye on your own pets: Conversely, you can choose to be specifically alerted when your dog goes into the back garden.
- Improving security: By filtering out pet movements, you can be more confident that a 'Person Detected' alert is something that requires your attention.
Troubleshooting Common Pet Detection Problems
Let's address the most frequent issues users experience and how to solve them.
Symptom: Not Detecting Pets at All
- Problem: Your pet has clearly been in front of the camera, but no event was recorded or no notification was sent.
- Solution:
- Check Your Subscription: Advanced detection features like Pet Detection are typically part of the Kuna Premium subscription plan. Log in to your Kuna account and ensure your subscription is active.
- Enable the Feature: Navigate to your camera's settings within the Kuna app. Go to the Motion Settings section and make sure that 'Pet Detection' is toggled on.
- Increase Motion Sensitivity: If the sensitivity is set too low, it may not be picking up the movement of a smaller animal. Try incrementally increasing the motion sensitivity level and testing the results.
- Check Detection Zones: If you have configured specific motion detection zones, ensure they cover the areas where your pets are likely to be. If a pet stays outside of these zones, it will not trigger an alert.
Symptom: Getting Too Many Pet Notifications
- Problem: Your phone is constantly buzzing with alerts for your own pet, and it's becoming a nuisance.
- Solution:
- Customise Your Notifications: The power of smart detection is in the customisation. Go to your camera's Notification Settings. Here, you can specify which types of events you want to receive notifications for. You can simply uncheck the box for 'Pet' notifications while leaving 'Person' notifications active. This way, the events are still recorded if you want to review them later, but they won't proactively alert you.
- Adjust Motion Zones: Create more precise motion zones that exclude the areas where your pet spends most of its time (like a dog bed on the patio) but include critical areas like the garden gate.
Symptom: Inaccurate Detections (e.g., a person is labelled as a pet)
- Problem: The AI is misidentifying the source of the motion.
- Solution:
- Improve Camera Placement: The AI works best when it has a clear, unobstructed view of the subject. Ensure the camera is mounted at an appropriate height (Kuna recommends about 2.5 metres) and angle. A view that is too high up (top-down) can make it difficult for the AI to distinguish shapes.
- Ensure Good Lighting: Poor lighting conditions, heavy shadows, or lens flare can all impact the AI's accuracy. Make sure the area is adequately lit, especially at night.
- Keep the Lens Clean: A dirty or smudged lens can distort the image, leading to misclassification. Regularly wipe the camera lens with a soft, microfibre cloth.
By fine-tuning these settings, you can significantly improve the performance of your Kuna's pet detection, creating a smarter and more effective home security experience.