Troubleshooting Lorex No Continuous Recording Issues
Ensuring your Lorex security system is recording continuously is fundamental to its purpose. Gaps in your video timeline can mean missing a critical event. If you've noticed your camera isn't recording 24/7, this guide provides a structured approach to identify and fix the problem.
## Step 1: Verify Your Recording Schedule
The most common reason for a lack of continuous recording is the device's schedule settings. Your system may be configured to record only when motion is detected.
- Access Settings: Open your Lorex mobile app or connect to your NVR/DVR on a local monitor.
- Navigate to Recording Schedule: Go to the settings menu for the specific camera or channel you are troubleshooting. Find the 'Recording' or 'Schedule' section.
- Adjust the Schedule: The schedule is often displayed as a grid representing the hours in a day and days in a week. Ensure that the grid is set to 'Continuous' (often represented by a green colour) for the entire period you wish to record. If it's set to 'Motion' (often yellow), it will only record during motion events.
- Save Changes: Make sure to apply and save any changes you make to the schedule.
## Step 2: Check Your Storage Status
Continuous recording generates a large amount of data, and storage issues can quickly interrupt the process.
- Check Storage Capacity: In your device's settings, find the 'Storage' or 'HDD Management' section. Check how much free space is available. If the storage is full, the system may stop recording.
- Enable Overwriting: To ensure continuous recording, you should enable the 'Overwrite' or 'Recycle' feature. This allows the system to automatically delete the oldest footage to make space for new recordings. If this is disabled, recording will stop once the drive is full.
- Health Status: Check the health status of your hard drive (HDD) or microSD card. A 'Failed' or 'Error' status means the storage medium needs to be formatted or replaced.
### Step 3: Formatting Your Storage Device
Sometimes, file system errors on the storage device can prevent new recordings from being saved. Formatting the device can resolve these issues.
Important: Formatting will erase all existing footage on the drive. Make sure to back up any important clips before proceeding.
- Go to the 'Storage' or 'HDD' settings menu.
- Select the drive you want to format.
- Choose the 'Format' or 'Initialise' option.
- Allow the process to complete. The system will likely reboot afterwards.
## Step 4: Firmware and Software Updates
Outdated firmware on your camera or recorder can lead to performance issues, including problems with recording.
- Check for Updates: In the system settings, look for a 'Maintenance' or 'Upgrade' section. Use the 'Check for Updates' feature to see if a newer version of the firmware is available.
- Update the App: Ensure you are using the latest version of the Lorex mobile app from your device's app store.
By systematically checking your schedule, storage, and firmware, you can resolve the vast majority of issues preventing your Lorex system from recording continuously.