Overwhelmed by Merkury Camera Alerts?
Your Merkury smart camera is a great tool for keeping an eye on your home, but it can quickly become a nuisance if your phone is buzzing with constant notifications. An endless stream of alerts for every small movement can cause you to start ignoring them, which defeats the purpose of having a security camera.
This guide is designed to help you reclaim your peace and quiet by showing you how to effectively manage the motion alerts from your Merkury camera using the Geeni app. Let's dive in and configure your settings for smarter, more relevant notifications.
Step 1: Adjust the Motion Detection Sensitivity
The single most effective way to reduce the number of alerts is by tuning the motion detection sensitivity. By default, it might be set to "High," causing it to react to everything from a pet walking by to a change in lighting.
- Open the Geeni app on your phone.
- From your list of devices, select the Merkury camera you want to adjust.
- Tap the three dots (...) or the settings gear icon, usually located in the top-right corner of the screen.
- Select Motion Detection Settings (this may also be called "Detection Alarm Settings").
- You'll see a Sensitivity Level setting, often with options like "Low," "Medium," and "High."
- If you're getting too many alerts, it's almost certainly on "High." Change this setting to Medium or even Low.
- Tap "Save" or the back arrow to apply the new setting.
Monitor your camera for a day. You can always come back and adjust it to "Medium" if "Low" causes you to miss important events. The goal is to find the sweet spot for your specific environment.
Step 2: Optimise Your Camera's Placement
Sometimes, the problem isn't the setting, but what the camera is seeing. If your camera is pointed at a high-traffic area, you'll get a high number of alerts.
Things to check:
- Avoid Public Areas: Is your camera aimed at a busy pavement, road, or a neighbour's property? Try to angle it to focus only on your own space, like your front door, garden, or driveway.
- Check for Moving Objects: A flag, wind chime, or a large tree with swaying branches in the camera's view can be a constant source of motion alerts. If possible, adjust the camera's position to minimise these objects in the frame.
- Beware of Reflections and Lights: Pointing a camera through a window can cause alerts from reflections. Similarly, passing car headlights at night can trigger motion detection. Direct outdoor placement is always better.
Step 3: Use Notification Scheduling
The Geeni app allows you to set a schedule for when you receive notifications. This is perfect for reducing alerts when you know you're at home and don't need to be notified of your own movements.
- In your camera's settings within the Geeni app, look for a Notifications or Scheduling option.
- You can often set a "Do Not Disturb" schedule. For example, you could schedule alerts to be off from 8 a.m. to 10 p.m. on weekdays when you are home and active.
- This ensures you only get alerts when they are most relevant, such as overnight or when you're away.
Step 4: Keep Everything Updated
Manufacturers regularly release firmware updates for cameras and software updates for the app. These updates often include performance improvements and bug fixes that can improve the motion detection algorithm's accuracy.
- App Updates: Check your phone's app store (Google Play Store or Apple App Store) to ensure your Geeni app is the latest version.
- Firmware Updates: Within the camera's settings in the Geeni app, look for a "Device Info" or "Firmware Update" section. If an update is available, be sure to install it.
By carefully adjusting the sensitivity, optimising the camera's position, and using the scheduling features in the Geeni app, you can put an end to the constant stream of notifications. This will make your Merkury camera a much more effective and pleasant-to-use security device.