## Is Your Netatmo Device Damaged by Weather? What You Need to Know
Netatmo creates a range of beautifully designed smart home devices, but it's crucial to understand that not all of them are built to withstand the elements. Placing a device in an environment it wasn't designed for can lead to malfunction and permanent damage. This is particularly true when it comes to weatherproofing.
This guide will help you understand the weather resistance ratings of different Netatmo products, provide best practices for outdoor placement, and explain what to do if you suspect your device has been damaged by weather.
### Understanding Product Differences: Indoor vs. Outdoor
It is essential to use the right product for the right location. Netatmo's product line is clearly divided.
- Indoor Products: The Smart Indoor Camera and the main Smart Weather Station module are strictly for indoor use. They have no protection against moisture, humidity, or extreme temperatures. Using them outdoors will void the warranty and lead to almost certain failure.
- Outdoor Products: The Smart Outdoor Camera and the Smart Outdoor Weather Module are specifically designed to be used outside. However, even these have limitations and require correct installation.
### What "Weatherproof" and "Weather-Resistant" Mean
These terms are not interchangeable and have specific meanings for Netatmo products.
- Smart Outdoor Camera: This product is rated as weatherproof. It is designed with HZO protection, a thin-film coating that protects the internal electronics from water damage. It is built to withstand direct exposure to rain, snow, and dust.
- Smart Outdoor Weather Module: This product is described as weather-resistant. This means it is sealed to prevent damage from ambient humidity and splashes of water, but it is not designed to be submerged or subjected to driving, high-pressure rain. For maximum accuracy and lifespan, it should always be placed in a sheltered location.
## Best Practices for Outdoor Installation
To ensure your outdoor Netatmo devices last as long as possible and provide accurate data, follow these placement guidelines.
### Mounting the Smart Outdoor Weather Module
The location of this module is critical for its longevity and the accuracy of its readings.
- Provide Shelter: The best location is under a protective covering like a porch roof, a carport, or the eaves of your house. This protects it from direct, heavy rainfall and hail.
- Avoid Direct Sunlight: Never place the module where it will be in direct sunlight for long periods. The sun will heat the plastic casing and lead to significantly inflated and inaccurate temperature readings. A permanently shaded, north-facing wall is the ideal location in the Northern Hemisphere.
- Allow Airflow: Ensure the module is in a location with good airflow and is not placed too close to sources of heat, such as dryer vents or air conditioning units.
### Installing the Smart Outdoor Camera
While the camera is fully weatherproof, its placement can still impact its performance.
- Optimal Height: Install the camera at a height of around 2.5 to 4 metres (8 to 12 feet). This provides a good field of view and makes it more difficult for a potential intruder to tamper with.
- Consider the Sun: Try to position the camera so that the sun is not pointing directly into the lens at any point during the day, as this can cause glare and affect image quality.
If you have accidentally exposed an indoor unit to weather, disconnect it from power immediately and allow it to dry thoroughly for several days before attempting to power it on again. However, be prepared for the possibility of irreversible damage. Always use the right device for the job to ensure a long and reliable service life.