SimpliSafe Storage Full? Manage Your Video Recordings

Understanding and Managing a "SimpliSafe Storage Full" Alert

If you have a monitoring subscription for your SimpliSafe cameras, your motion-triggered recordings are saved to the cloud. This allows you to review events later. However, you might be wondering how this storage works and what to do if you're concerned about it becoming "full". This guide will explain SimpliSafe's storage system and show you how to manage your video recordings effectively.

How SimpliSafe Cloud Storage Works

Unlike local storage that uses an SD card with a fixed capacity (e.g., 64GB), SimpliSafe's cloud storage operates on a rolling timeline.

• 30-Day History: With a compatible subscription plan (like the Interactive Monitoring plan), your recordings are typically saved for 30 days.
• Automatic Deletion: After 30 days, the oldest recording is automatically deleted to make space for the newest one. This means your storage never truly gets "full" in a way that stops new recordings. The system is designed to continuously record new events by removing the old ones.

So, a "storage full" concept in the traditional sense doesn't really apply. The key is managing your 30-day history to save what's important and discard what isn't.

How to Manage Your Video Recordings

Even with a 30-day rolling history, you'll want to manage your clips to find things easily, save crucial evidence, and delete unnecessary videos.

### Step 1: Downloading Important Videos

If an event occurs that you want to keep permanently—such as a security incident, a funny family moment, or evidence for an insurance claim—you must download it before it's automatically deleted after 30 days.

1. Open the SimpliSafe App: Navigate to your timeline by tapping the "Cameras" tab.
2. Find the Event: Scroll through your timeline to find the specific video clip you want to save.
3. Select the Recording: Tap on the recording to open and view it.
4. Download the Clip: Look for a "Download" or "Share" icon (it often looks like a box with an arrow pointing up or down). Tapping this will save the video file directly to your phone's photo gallery.

It is crucial to do this for any video you cannot afford to lose.

### Step 2: Deleting Unwanted Recordings

You may want to delete recordings for privacy reasons or simply to clean up your timeline.

• Deleting a Single Video:

  1. Open the video you wish to delete from your timeline.
  2. Look for a trash can icon or a "Delete" option.
  3. Confirm the deletion. Be aware that this action is permanent and cannot be undone.

• Deleting Multiple Videos (Bulk Delete):

  1. Go to your camera timeline in the app.
  2. Look for an "Edit" or "Select" button (often in the top corner).
  3. This will enter a selection mode, allowing you to tap and place a checkmark on all the videos you want to remove.
  4. Once you have selected all the desired clips, find and tap the "Delete" button.

### Step 3: Optimise Camera Settings to Reduce Clutter

If your timeline is constantly filled with unimportant recordings (like trees swaying in the wind or cars driving by), you can adjust your camera's settings.

• Adjust Motion Sensitivity: In your camera's settings, try lowering the motion sensitivity to prevent it from triggering on minor movements.
• Set Up Motion Zones: For outdoor cameras and doorbells, define specific activity zones. This tells the camera to ignore motion in certain areas (like a busy street) and only record when motion occurs in a specific zone (like your walkway or porch).

By understanding the 30-day rolling storage and actively managing your recordings, you can ensure you always have the footage you need while easily discarding the rest.