Why Does the Sricam App Keep Crashing? Here's How to Fix It

Why Does the Sricam App Keep Crashing? Here's the Fix.

An app that crashes is not just annoying; it prevents you from checking on your property when you need to. If the Sricam or Srihome app is constantly freezing, closing unexpectedly, or showing a "has stopped" error message on your Android or iOS device, there are several reliable ways to fix it.

This guide will walk you through the most effective troubleshooting methods to resolve app crashes and restore stable access to your cameras.

Step 1: The Quick Fix - Restart and Clear Cache

Before trying more drastic measures, these two simple actions solve the majority of app stability problems.

Force Stop and Relaunch

• A simple force-stop terminates any glitched processes.
• On Android: Go to Settings > Apps > Sricam/Srihome app > Force Stop.
• On iOS: Swipe up from the bottom of the home screen and then swipe the app's preview card away.
• Relaunch the app to see if the crash is gone.

Clear the App's Cache

• The cache is where the app stores temporary files. These files can become corrupted over time and cause crashes.

1. Go to your phone's Settings.
2. Navigate to Apps or Application Manager.
3. Find and select the Sricam or Srihome app.
4. Tap on Storage.
5. Tap the "Clear Cache" button. This is safe to do and will not delete your camera settings or login details.

Step 2: Update the App to the Latest Version

Running an old version of the app is a primary cause of crashes. Developers constantly release updates to fix bugs and improve compatibility with new operating systems.

• Go to the Google Play Store (for Android) or the Apple App Store (for iOS).
• Search for "Sricam" or "Srihome".
• If you see an "Update" button, tap it to install the latest version. This is a critical step.

Step 3: Check Your Phone's Operating System and Resources

The problem might not be the app itself, but its interaction with your phone.

Update Your Phone's OS

• Ensure your phone's operating system (Android or iOS) is up to date. An outdated OS can have compatibility issues with newer apps. Check for system updates in your phone's settings menu.

Free Up Storage and RAM

• If your phone's storage is nearly full, it can cause performance issues and app crashes. Delete unnecessary files, photos, or apps.
• Close other apps running in the background before opening the Sricam app. If your phone's memory (RAM) is overburdened, it may close apps to free up resources.

Step 4: Adjust Battery Optimisation Settings (Android)

Modern Android versions have aggressive battery-saving features that can interfere with apps, especially those that need to run in the background for notifications.

1. Go to Settings > Apps > Sricam/Srihome app.
2. Tap on Battery or Power Management.
3. Look for an option like "Battery Optimisation" or "App Power Management".
4. Set the app to "Unrestricted" or "Don't Optimise". This prevents the system from putting the app to sleep unexpectedly.

Step 5: The Clean Slate - Reinstall the App

If nothing else has worked, a full reinstallation is your best bet. This process removes all of the app's files from your device and replaces them with a fresh copy.

1. Uninstall the Sricam or Srihome app from your phone.
2. Restart your smartphone. This is an important step to clear any lingering data.
3. Go back to the official app store and reinstall the application.
4. You will need to log in with your credentials and re-add your cameras to the app.