Troubleshooting Sricam Motion Detection Issues
A key feature of your Sricam security camera is its ability to detect motion and alert you to potential intruders. However, if it's not working correctly—either by failing to detect genuine movement or by bombarding you with false alarms—it can be a major source of frustration.
This guide will walk you through the common problems and solutions for Sricam motion detection, helping you configure your camera for reliable and accurate alerts using the SriHome app.
Problem 1: The Camera Is Not Detecting or Recording Motion
If someone walks right past your camera and nothing happens, follow these steps to diagnose the issue.
1. Enable Motion Detection in the App
It might seem obvious, but you need to ensure the feature is turned on.
- Open the SriHome app and select your camera.
- Tap the "Settings" icon (often a cogwheel).
- Go to "Alarm Setting" or "Motion Detection".
- Make sure the main toggle for "Motion Detection" is switched ON.
2. Check Sensitivity and Detection Area
- Sensitivity: In the same "Alarm Setting" menu, you'll find a sensitivity level (e.g., Low, Medium, High). If it's set too low, it may not pick up movement. Try setting it to "Medium" or "High" for testing purposes.
- Detection Area: Some Sricam models allow you to select a specific area of the screen to monitor. Ensure this area is correctly drawn over the location you want to watch. If the whole screen is deselected, it won't detect anything.
3. Verify Recording Settings
The camera needs to be told to record when motion is detected.
- Go to "Recording Setting" in the main settings menu.
- Ensure "Alarm Recording" (or "Motion Detection Recording") is enabled.
- Check that you have a functional SD card installed with available space, or that your cloud storage service is active.
Problem 2: The Camera Is Sending Too Many False Alerts
If your phone is constantly buzzing with alerts from moving shadows or insects, you need to fine-tune the settings.
1. Lower the Motion Detection Sensitivity
This is the most effective way to reduce false positives.
- Go to Settings > Alarm Setting.
- Change the sensitivity level from 'High' to 'Medium' or 'Low'.
- This will make the camera ignore minor pixel changes caused by things like shifting light or small objects.
2. Set a Detection Schedule
If you only need alerts at certain times (like when you're away or asleep), set a schedule.
- In the "Alarm Setting" menu, look for an "Alarm Time" or "Schedule" option.
- You can set specific time intervals for when motion detection should be active. For example, you can turn it off during the day when you are at home and active.
Problem 3: Not Receiving Push Notifications on Your Phone
If the camera is recording events but not telling you about them, the issue is with the notification settings.
- In the SriHome App: Go to Settings > Alarm Setting and ensure that "Receive Alarm Push" (or a similar option) is enabled.
- In Your Phone's Settings:
- For iPhone: Go to Settings > Notifications > SriHome. Make sure "Allow Notifications" is turned on.
- For Android: Go to Settings > Apps > SriHome > Notifications. Ensure all notification categories are enabled.
By systematically checking these settings, you can resolve the most common motion detection issues with your Sricam camera and ensure it performs as a reliable security device.