How to Solve the 'Setup Failed' Error on Sricam Cameras
Encountering a 'Setup Failed' message while trying to get your new Sricam camera online can be a frustrating roadblock. This error almost always points to a problem with the connection between your camera, your smartphone, and your Wi-Fi network. By following these troubleshooting steps, you can resolve the issue and complete the installation.
## Step 1: Check the Essential Wi-Fi Requirements
Incorrect Wi-Fi settings are responsible for the vast majority of Sricam setup failures. Pay close attention to these details.
- Connect to the 2.4GHz Wi-Fi Band: This is the most crucial step. Sricam cameras will not connect to 5GHz Wi-Fi networks. Before you even open the SriHome app, go to your phone's Wi-Fi settings and make sure you are connected to the 2.4GHz band of your home network.
- Verify Your Wi-Fi Password: A simple typo in the password will cause the connection to fail every time. Passwords are case-sensitive, so be precise. Use the 'show password' feature in the app to ensure you've entered it correctly.
- Proximity to Router: For the initial setup, your Sricam camera, your phone, and your Wi-Fi router should all be in the same room, preferably within a few metres of each other. This ensures the strongest possible signal and minimises the chance of a timeout.
## Step 2: Reboot Your Devices
A simple restart can often clear up temporary software glitches that are preventing a successful connection.
- Reboot the Sricam: Unplug the power adapter from the camera. Wait for a full 60 seconds to ensure all power is discharged. Then, plug it back in and give it a minute or two to boot up completely.
- Reboot Your Router: Unplug your Wi-Fi router from the power outlet. Wait 60 seconds, then plug it back in. Wait for your router to fully restart before trying the setup again.
## Step 3: Check App Permissions
The SriHome app needs certain permissions on your smartphone to function correctly during setup.
- Location Services: Ensure that Location Services are enabled for the SriHome app. The app uses this to identify Wi-Fi networks.
- Local Network Access: On iPhones, ensure the app has permission to access the local network. This is required to communicate with the camera directly during setup.
## Step 4: Factory Reset the Sricam Camera
If the setup repeatedly fails, the camera may have stored faulty connection data. A factory reset will wipe this and return the camera to its default state.
- Power On: Make sure the camera is plugged in and has booted up.
- Locate and Press the Reset Button: Find the small reset button, which is often recessed. You may need a paperclip or a pin to press it.
- Hold for 10-15 Seconds: Press and hold the reset button firmly for 10-15 seconds. The camera will usually emit a sound or its LED lights will change to confirm the reset is in progress.
- Wait for Reboot: Release the button and wait for the camera to restart.
- Start Fresh: Once the camera has rebooted, it will be ready for a brand new setup attempt. Open the SriHome app and start the process from the very beginning.
By methodically working through these network, device, and app checks, you should be able to overcome the 'Setup Failed' error and get your Sricam camera operational.