A Guide to Fixing Sricam Motion Zone Settings
One of the most useful features of a Sricam security camera is the ability to set motion detection zones. This allows you to focus on specific areas, like a doorway or a garden gate, while ignoring irrelevant movement from public areas. However, it can be incredibly frustrating when your camera seems to ignore these settings, leading to a stream of pointless alerts.
This guide will help you troubleshoot the common problems with Sricam motion zone settings within the SriHome app so you can get the accurate notifications you need.
### Are Your Zone Settings Causing These Problems?
- Ignoring Zones Completely: The camera sends you an alert for every car that drives past, even though you've excluded the street.
- No Detections: A person walks right through your designated detection area, but the camera fails to trigger an alarm.
- Settings Won't Save: You draw your zones perfectly, but when you leave the menu and come back, they've disappeared.
- App Glitches: The grid for drawing the detection zones doesn't appear, or the interface is unresponsive.
- Conflicts with Other Features: You have motion tracking enabled, and it seems to override your zone settings.
How to Troubleshoot and Solve Sricam Zone Issues
Let's work through the solutions, starting with the most common and simple fixes.
1. Ensure Your App and Firmware Are Current
Bugs in older software versions are a frequent cause of setting-related problems.
- Update the SriHome App: Check the Apple App Store or Google Play Store to make sure you are running the latest version of the app.
- Update Camera Firmware: In the app, navigate to your camera's Settings > Device Information > Firmware Version. If a new version is available, proceed with the update.
2. Configure Your Zones Correctly
Sometimes the interface can be a little confusing. Let's reset and configure them properly.
- In the SriHome app, select your camera and go to Settings.
- Tap on Alarm Setting.
- Select Detection Area.
- You should see your camera's view with a grid. Typically, you need to select the areas you want to monitor.
- Tap Clear to remove any old settings.
- Now, carefully drag your finger over the squares that cover your property, like your path or driveway. Leave the squares covering the public pavement or your neighbour's property un-coloured.
- Once you are happy with the selection, you must tap 'Save' or the tick icon in the corner. This is a commonly missed step.
3. Adjust Motion Detection Sensitivity
If your zones are set correctly but you're still getting false alerts, your sensitivity is almost certainly too high.
- Go back to the Alarm Setting menu.
- You will see a slider for Motion Detection Sensitivity. It may be set to a high number by default.
- Reduce the sensitivity. Try lowering it to a medium level first.
- Save the setting and test the camera. You want the lowest sensitivity level that will still reliably detect a person in your desired zone. This will prevent changes in light, shadows, or rain from triggering false alarms.
4. Check for Conflicting Settings
- Motion Tracking: If you have 'Motion Tracking' or 'Humanoid Tracking' enabled, the camera's priority is to follow a detected object. This can mean it will follow a person out of your defined zone and still send an alert. If your zones are your main priority, you may need to disable Motion Tracking to prevent this conflict.
5. Reboot and Reset
If all else fails, a fresh start can solve persistent issues.
- Reboot the Camera: In the settings menu, find the option to Reboot Device. This will restart the camera's internal software and can clear up temporary glitches.
- Factory Reset (Last Resort): If nothing has worked, you can perform a factory reset on the camera (usually via a small reset button on the device itself). Warning: This will erase all your settings, including Wi-Fi details, and you will need to set up the camera from scratch.
By methodically working through these steps, you can usually resolve any issues with your Sricam's motion detection zones and start receiving only the alerts that you care about.