How to Fix Delayed Notifications from Your TP-Link Camera
A motion alert that arrives minutes after the event has happened is more than just an annoyance—it undermines the security your TP-Link camera is supposed to provide. Timely notifications are critical for you to react to potential threats, see who is at your door, or check on a pet's activity in real-time. If there's a significant lag between motion and the alert on your phone, it's time to troubleshoot.
This guide will help you diagnose and fix the common causes of delayed notifications for both TP-Link Kasa and Tapo cameras.
Common Causes and Their Solutions
Delayed notifications are usually a data-flow problem. The issue can be with the camera's connection, your phone's settings, or the app itself.
1. Weak Wi-Fi Signal
This is a primary suspect. If your camera has a weak connection to your router, it takes longer for it to process the motion, upload the video clip, and send a signal to the TP-Link cloud service to notify your phone.
- Check Signal Strength: In the Kasa or Tapo app, navigate to your camera's settings and look for the Wi-Fi network section. You will see a signal strength indicator. If it's weak (one or two bars), this is likely your problem.
- The Fix: Move your camera closer to the Wi-Fi router, or move the router closer to the camera. If this isn't possible, a Wi-Fi range extender can boost the signal in the camera's location.
2. Phone and App Settings
The settings on your smartphone are a huge factor in how quickly you receive notifications. Modern phones use aggressive battery-saving features that can delay or "batch" notifications from apps.
- Disable Battery Optimisation:
- On Android: Go to
Settings>Apps, find the Kasa or Tapo app, and selectBattery. Set the optimisation to "Unrestricted" or "Do not optimise". This prevents the phone from putting the app to sleep. - On iOS: Background App Refresh is generally on by default, but you can check it under
Settings>General>Background App Refresh.
- On Android: Go to
- Check Notification Permissions: Ensure the app has full permission to send you push notifications. Go to your phone's notification settings and make sure all options for the Kasa/Tapo app are enabled.
- Disable "Do Not Disturb": Make sure your phone is not in a "Do Not Disturb" or "Focus" mode that could be silencing or delaying alerts.
3. Motion Detection Sensitivity and Activity Zones
The camera's own detection settings can play a role.
- Increase Sensitivity: In the camera's
Detection & Alertssettings, try increasing the motion sensitivity. A lower sensitivity setting might require more sustained motion before it triggers an event, creating a perceived delay. - Review Activity Zones: If you have Activity Zones set up, make sure they properly cover the area you want to monitor. If motion starts outside the zone, the notification won't be sent until the subject enters it, which can seem like a delay.
4. Restart Your Devices
When in doubt, a simple restart can clear up many underlying glitches.
- Restart Your Camera: Unplug the camera from power, wait 30 seconds, and plug it back in.
- Restart Your Router: Unplug your Wi-Fi router, wait 30 seconds, and plug it back in.
By systematically working through these network, phone, and camera settings, you can significantly reduce the latency of your notifications and ensure you get alerts from your TP-Link camera when they matter most.