Expert troubleshooting guides for common Unifi problems. Step-by-step solutions to get your security system back online.
86 guides available
Finding your Unifi camera or doorbell hard to mount? This guide provides expert solutions for tough materials, secure fittings, and precise alignment challenges.
View solutionStruggling with Unifi Doorbell or camera mounting issues? Our pro guide helps you solve problems with cable management, PoE, and achieving a secure, stable fit.
View solutionAre your Unifi Protect activity zones not working as expected? Learn how to properly configure zones, adjust sensitivity, and fix issues with motion detection.
View solutionIs your Unifi Protect app constantly crashing? Our guide helps you troubleshoot and fix Unifi app crashes on your iPhone or Android for stable performance.
View solutionIs your Unifi Protect app stuck on the loading screen or failing to connect? Follow our troubleshooting steps to resolve connection issues and regain access.
View solutionIs your Unifi app not working? Our step-by-step guide helps you troubleshoot and resolve common issues like connection problems, login errors, and controller access.
View solutionCan't connect to your Unifi Protect system via the app? Our UK guide solves local and remote connection problems, from firewall ports to cloud access issues.
View solutionNo sound from your Unifi camera recordings or live view? Learn to troubleshoot and fix audio issues in Unifi Protect, from incorrect settings to microphone problems.
View solutionIs your Unifi base station not connecting? Our comprehensive guide provides step-by-step solutions to diagnose and fix connectivity issues with your Unifi network.
View solutionIs your UniFi device's battery draining too fast? Discover the common causes, from poor Wi-Fi signal to high motion activity, and learn how to optimise your settings.
View solutionIs your Unifi camera's battery draining too quickly? Our guide provides expert tips to troubleshoot and extend your Unifi battery life and optimise settings.
View solutionExperiencing short battery life with your Unifi camera? Our guide provides practical tips to diagnose and fix rapid battery drain for a longer-lasting charge.
View solutionIs your Unifi camera video blurry or out of focus? Our expert guide helps you diagnose and fix common causes of poor image quality for crystal-clear footage.
View solutionIs your Unifi camera offline, not recording, or completely dead? Our comprehensive guide helps you diagnose and fix common Unifi camera hardware and software problems.
View solutionIs your UniFi camera frequently going offline? Our troubleshooting guide helps you diagnose and fix common power, network, and software issues to keep your camera online.
View solutionIs your Unifi camera feed lagging, stuttering, or delayed? Our troubleshooting guide helps you diagnose and fix the common causes of video lag for a smooth stream.
View solutionIs your Unifi camera offline or completely unresponsive? Our guide provides clear steps to diagnose why your Unifi camera stopped working and how to fix it.
View solutionCan't add your Unifi camera to the Protect controller? Our guide provides clear solutions for fixing adoption failures, network issues, and device discovery problems.
View solutionCan't save Unifi recordings locally? This guide helps you troubleshoot hard drive, NVR configuration, and permission issues preventing local storage access.
View solutionAre your Unifi Protect recordings not saving to the cloud? Our troubleshooting guide helps you diagnose and fix common cloud storage and access issues.
View solutionReceiving Unifi Protect notifications too late? Our guide helps you troubleshoot network latency, server performance, and app settings for timely motion alerts and doorbell rings.
View solutionFeeling overwhelmed by your Unifi network installation? Our guide simplifies the setup of access points, switches, and gateways for a seamless deployment.
View solutionIs Unifi's facial recognition not working as expected? Our guide covers enabling smart detections, managing user profiles, and optimising camera placement for accuracy.
View solutionAre you receiving too many false alerts from your Unifi Protect cameras? This guide will help you optimise your motion and smart detection settings to stop them.
View solutionGetting too many Unifi Protect false notifications? Learn how to fine-tune motion detection, configure activity zones, and adjust sensitivity to stop unwanted alerts.
View solutionStruggling with a failed Unifi firmware update? Our expert guide helps you diagnose and resolve common issues to get your network devices updated successfully.
View solutionStruggling with Unifi geofencing issues? Our guide helps you troubleshoot and resolve problems with location-based triggers and alerts not working correctly.
View solutionHaving trouble connecting your Unifi devices to Google Home? Our step-by-step guide will help you resolve discovery failures and command recognition problems.
View solutionIs your Unifi camera dead or malfunctioning? Learn to diagnose hardware failure, from power and connectivity problems to sensor issues, and find your next steps.
View solutionExperiencing Unifi Home Assistant problems? Our clear and concise guide will help you troubleshoot integration errors, connection failures, and device visibility issues.
View solutionWant to connect Unifi to Apple HomeKit? This guide explains the lack of native support and walks you through unofficial solutions like Homebridge and Scrypted.
View solutionExperiencing problems with Unifi and IFTTT? This guide helps you diagnose and fix issues with applets and triggers for your Unifi Protect or Network devices.
View solutionStruggling with your Unifi camera installation? Our guide covers common problems from physical setup to software adoption for a smooth, successful install.
View solutionIs your UniFi network constantly dropping out? Our guide will help you diagnose and fix frequent disconnections for a stable, reliable Wi-Fi connection at home.
View solutionA scratched Unifi camera lens can ruin your video quality. Learn to identify the damage, why DIY repairs are risky, and the best way to restore clear footage.
View solutionFrustrated by Unifi's limited features? Our guide helps you troubleshoot and unlock the full potential of your security camera system. Find solutions now.
View solutionExperiencing constant buffering on your Unifi Protect live view? Our guide helps you troubleshoot network issues, optimise camera settings, and get smooth streams.
View solutionIs your Unifi camera's live view not working? Our guide offers step-by-step solutions to fix black screens, connection errors, and streaming issues in Unifi Protect.
View solutionExperiencing no sound or poor audio quality from your Unifi camera? Our guide will help you troubleshoot and fix common microphone issues in your Unify Protect setup.
View solutionAre you finding Unifi Protect has missed recordings? Our guide covers key causes like motion detection settings, storage problems, and network issues to fix it.
View solutionCan't find a specific setting or feature in your Unifi controller? Our guide helps you locate missing features by enabling advanced options and updating firmware.
View solutionIs your UniFi camera failing to detect motion? Our guide provides step-by-step instructions to troubleshoot and fix issues with motion detection in UniFi Protect.
View solutionAre you getting too many motion alerts from your UniFi camera? Learn how to fine-tune motion sensitivity, set up zones, and use smart detections to stop false alarms.
View solutionDiscover the full capabilities of UniFi Protect's motion detection. Our guide covers setup, motion zones, smart detections, and best practices for your security cameras.
View solutionIs your Unifi camera's night vision blurry or hazy? Learn to fix common issues like IR glare, dirty lenses, and focus problems for a crystal-clear image after dark.
View solutionExperiencing issues with your Unifi camera's night vision? Our guide provides clear steps to troubleshoot and fix problems with IR filters and settings.
View solutionIs your Unifi Protect system failing to record 24/7? Our guide helps you diagnose and solve continuous recording issues for complete security coverage.
View solutionIs your UniFi Protect system failing to record continuously? Follow our expert troubleshooting steps to resolve storage, camera, and NVR settings issues.
View solutionFacing a 'No Local Storage' error on your Unifi Protect system? Our guide helps you troubleshoot hard drive issues with your Cloud Key, UDM Pro, or UNVR.
View solutionFacing a black screen or 'No Video' error on your Unifi camera? Our troubleshooting guide will help you diagnose and fix connection, power, and software issues.
View solutionIs your battery-powered Unifi camera not charging correctly? Follow our troubleshooting guide to diagnose and fix charging problems and ensure maximum uptime.
View solutionTrying to connect Unifi Protect cameras with Amazon Alexa? Our guide explains the current compatibility status and explores potential workarounds using third-party tools.
View solutionIs your Unifi Protect camera failing to record? Our UK guide walks through common issues like storage problems, camera settings, and motion zone configs.
View solutionIs your Unifi camera exposed to the elements? Learn how to protect your non-weatherproof Unifi device from rain, dust, and temperature extremes to prevent damage.
View solutionIs your Unifi network equipment not working? Our guide helps you diagnose and resolve common issues with your Unifi devices, from connectivity to performance problems.
View solutionReceiving Unifi Protect notifications too late? Our troubleshooting guide helps you diagnose and fix delays to ensure you get timely security alerts from your cameras.
View solutionIs your Unifi Protect camera showing as offline? Our troubleshooting guide walks you through power, network, and connectivity steps to resolve the issue.
View solutionCan't find the package detection feature in your Unifi Protect system? Our guide helps you check camera compatibility, update firmware, and configure it correctly.
View solutionStruggling to pair your Unifi camera with the Protect controller? Our guide walks you through the common causes of pairing issues and provides effective solutions.
View solutionGetting false alerts from your Unifi Protect camera? Our guide will help you troubleshoot and fix inaccurate person detection for more reliable security notifications.
View solutionStruggling with Unifi Protect's pet detection? Our guide helps you fix issues with false alerts or missed detections for cats and dogs on your security cameras.
View solutionIs your Unifi camera's video feed pixelated, blocky, or low quality? Our guide helps you troubleshoot the common causes, from network issues to camera settings.
View solutionIs your Unifi camera showing poor video quality? Our guide helps you troubleshoot and fix issues like pixelation, blurriness, and low resolution.
View solutionIs your Unifi camera's video quality blurry, pixelated, or grainy? Our guide helps you diagnose and fix poor video quality issues in Unifi Protect.
View solutionEncountering 'Recording Failed' errors on your Unifi Protect system? Our expert guide walks you through common causes and solutions to get you recording again.
View solutionFacing a Unifi setup failed error? Our guide helps you solve network discovery, device adoption, and configuration issues for a smooth installation process.
View solutionHaving trouble connecting Unifi Protect with your smart home system? Learn how to troubleshoot integration issues with platforms like Home Assistant or Homebridge.
View solutionIs the snapshot feature on your Unifi cameras failing? This comprehensive guide provides practical, step-by-step solutions to fix issues with capturing and viewing snapshots.
View solutionFacing speaker problems with your Unifi camera? Our guide covers common issues like no sound, poor quality, and audio distortion. Get it fixed today.
View solutionIs your Unifi Protect system warning you about full storage? Learn how to manage your device's storage, delete old footage, and optimise recording settings.
View solutionAre you facing issues connecting third-party apps with your Unifi system? Our guide helps you resolve problems with API access, authentication, and integration.
View solutionFeeling overwhelmed by Unifi Protect notifications? Our guide shows you how to adjust motion zones, sensitivity, and smart detections to get only the alerts that truly matter.
View solutionExperiencing a delay in your Unifi camera's two-way audio? Learn how to troubleshoot and fix audio lag, echo, and sync issues for clearer communication.
View solutionStruggling with unauthorized access alerts on your Unifi system? Our expert guide helps you secure your network and cameras, and troubleshoot access issues.
View solutionIs your Unifi Protect camera failing to detect vehicles accurately? Our troubleshooting guide covers common causes like camera placement, incorrect settings, and firmware.
View solutionIs your Unifi Protect camera video freezing or stuttering? Learn how to troubleshoot and fix lagging Unifi video streams with our comprehensive, expert guide.
View solutionHas your Unifi camera been exposed to water? Learn to identify the signs of water damage, what steps to take immediately, and how to prevent it in the future.
View solutionHas your Unifi camera been damaged by weather? This guide helps you diagnose issues from water, wind, or temperature extremes and find a solution to fix it.
View solutionCan't get your Unifi camera to connect to WiFi? This expert troubleshooting guide provides step-by-step solutions for Unifi WiFi connectivity issues.
View solutionStruggling with your Unifi camera dropping its WiFi connection? Our 2024 guide provides clear steps to troubleshoot and fix Unifi WiFi disconnection for good.
View solutionEncountering wiring problems with your Unifi installation? Our guide helps you identify and resolve issues with PoE, power, and data connectivity for your cameras and devices.
View solutionIs your UniFi device, like an access point or camera, refusing to connect or showing as offline? Our troubleshooting guide helps you fix adoption failures and network issues.
View solutionHaving trouble adopting a new Unifi device? Our guide explains why your Unifi device won't pair and provides clear solutions to fix adoption-failed errors.
View solutionIs your Unifi camera refusing to perform a factory reset? This guide provides step-by-step instructions and alternative methods for when the reset button fails.
View solutionStruggling with a Unifi camera that won't sync with your Protect controller? This guide covers common causes and solutions for adoption and syncing failures.
View solutionAre your Unifi Protect motion zone settings not working correctly? This expert guide covers common causes and solutions to ensure you get accurate motion detection.
View solutionscOS stops crime before it happens — no constant troubleshooting, no dead batteries, no frustration.