No Audio on Your Xiaomi Camera? Troubleshooting Guide
The audio features of your Xiaomi security camera, such as listening to the surroundings and using the two-way intercom, are essential for effective monitoring. When the sound suddenly stops working, it can be frustrating. The good news is that the cause is usually a simple setting or permission issue rather than a hardware fault.
This guide will help you diagnose and solve the most common reasons for audio not working on your Xiaomi camera using the Mi Home app.
## 1. Check Mi Home App Permissions
The most frequent cause of no audio is that the Mi Home app doesn't have the necessary permissions to access your smartphone's microphone.
- On Android: Go to your phone's Settings > Apps > Mi Home > Permissions. Find "Microphone" in the list and ensure it is set to "Allow".
- On iOS (iPhone): Go to your phone's Settings, scroll down to find and tap on "Mi Home". Make sure the switch next to "Microphone" is turned on (it should be green).
After enabling the permission, you should completely close and then reopen the Mi Home app for the changes to take effect.
## 2. Verify In-App Sound Controls
When you're watching the live camera feed, there are on-screen controls for audio. It's possible the sound has been accidentally muted.
- Look for the Speaker Icon: On the live view screen, there is a speaker icon. If the icon has a line through it or says "Mute", the audio from the camera is turned off. Tap it to unmute.
- Using the Intercom: To speak through the camera, you typically need to press and hold a microphone or "Talk" button. Make sure you are pressing this button when you want to speak.
## 3. Check Your Smartphone's Audio Settings
The problem could be with your phone's general audio settings.
- Media Volume: Ensure your phone's media volume is turned up. Use the physical volume buttons on your phone while the Mi Home app is open.
- Silent Mode: Check that your phone is not in silent or vibrate-only mode.
- Bluetooth Devices: Disconnect any Bluetooth headphones or speakers. Your phone might be trying to send the camera's audio to the connected device instead of its own speaker.
## 4. Reboot Your Camera and Router
A simple power cycle can resolve many temporary glitches that might affect audio transmission.
- Reboot the Camera: Unplug your Xiaomi camera from the power source. Wait for about 30-60 seconds, then plug it back in. Give it a few minutes to fully restart and reconnect to the network.
- Reboot Your Router: An unstable Wi-Fi connection can sometimes cause audio to drop out even if the video continues to stream. Unplugging your router for a minute and plugging it back in can help stabilise the connection.
## 5. Update Firmware and the Mi Home App
Running outdated software can lead to performance issues.
- Update the App: Go to the Google Play Store or Apple App Store and check if there is an update available for the Mi Home app.
- Update Camera Firmware: In the Mi Home app, go to your camera's settings menu (usually accessible via three dots in the corner). Look for a "Firmware update" or "Check for updates" option and install any available updates.
By systematically working through these steps, you'll likely find the simple fix that restores the audio to your Xiaomi camera.