Zosi Vehicle Detection Not Working? A Troubleshooting Guide
Zosi's smart vehicle detection is a powerful feature that helps to eliminate false alarms by distinguishing between general motion and the specific movement of a car or lorry. When it works, it means you only get the alerts that matter. However, when it fails, you could miss an important event on your property.
If your Zosi camera has stopped detecting vehicles or the feature is working unreliably, this guide is here to help. We'll walk you through the settings and environmental factors you need to check to restore accurate and timely vehicle alerts.
## Common Causes for Vehicle Detection Failure
The artificial intelligence (AI) that powers vehicle detection is complex and relies on a combination of factors to work correctly. A problem in any one of these areas can lead to poor performance.
- Feature is Disabled: The most common issue is that the specific setting for vehicle detection has been turned off in the app.
- Incorrect Motion Zone: The area defined for detection may not cover the location where vehicles appear.
- Poor Camera Placement: The camera's angle and height might not provide a clear enough view for the AI to identify a vehicle's shape.
- Outdated Firmware: The software on your camera could have a bug that a newer version has already fixed.
- Low Sensitivity Setting: The detection sensitivity might be set too low to pick up vehicles, especially those that are further away.
## Step-by-Step Guide to Fixing Zosi Vehicle Detection
Follow these steps to diagnose and resolve the issue.
### Step 1: Verify the In-App Settings
First, confirm that everything is configured correctly within the Zosi Smart App.
- Select Your Camera: Open the app and choose the camera you want to configure.
- Go to Settings: Tap the gear icon to open the device settings.
- Find Detection Settings: Navigate to the menu labelled 'Detection' or 'Smart Detection'.
- Enable Vehicle Detection: You must ensure that the toggle for 'Vehicle Detection' is switched to the 'on' position. This is often a separate setting from general 'Motion Detection'. If you only have general motion enabled, you will not get specific vehicle alerts.
### Step 2: Adjust Sensitivity and Detection Zones
Tailoring the detection area and sensitivity is crucial for accuracy.
- Set the Motion Zone: Within the detection settings, find the 'Motion Zone' or 'Activity Zone' option. Draw a zone that covers the entire area where you expect to see vehicles, such as your whole driveway or the section of the street you want to monitor.
- Adjust Sensitivity: Look for a 'Sensitivity' slider. If your camera is missing vehicles, try increasing the sensitivity one level at a time. If you are getting false alerts (e.g., from shadows), try decreasing it. Find a balance that works for your specific environment.
### Step 3: Optimise Camera Positioning
The physical placement of the camera has a huge impact on AI performance.
- Height and Angle: The ideal placement is from a height of around 2-3 metres (7-10 feet), angled slightly downwards. This gives the AI a clear view of the top and sides of a vehicle, making it easier to recognise.
- Clear Line of Sight: Check for any obstructions. Trim back bushes or trees that might be blocking the camera's view. A partially obscured car is much harder for the AI to identify.
- Lighting: Ensure the area is well-lit, especially at night. While the camera has night vision, the AI performs best when it has a clear, well-illuminated image to analyse.
### Step 4: Update Camera Firmware
Firmware updates often include significant improvements to detection algorithms.
- Check for Updates: In the camera's settings menu in the app, find a section for 'Device Info' or 'Firmware Update'.
- Install Updates: If a new version is available, follow the on-screen prompts to install it. This can often resolve persistent detection issues.
- Reboot the Camera: After a firmware update, it's always a good idea to reboot the camera by disconnecting its power for 30 seconds.
By systematically working through these steps, you can fine-tune your Zosi camera's settings and placement to ensure the vehicle detection feature works reliably, providing you with the specific and important security alerts you need.