We are a private organisation, so we don’t have to follow additional, internal rules, or wait for the approval of government agencies, allowing us to have more speed and innovation (a benefit to you). This does not mean scOS is exempt from the laws and regulations in your jurisdiction.
scOS will never grant governments or agencies shared direct access to scOS systems or data at their freewill. scOS will also continue to remain as its own separate entity from government to protect the privacy of individuals.
What We Share in Emergencies
We work for and serve you. In emergencies, we provide only essential information to emergency services:
- Emergency type (Fire, Police, Medical)
- Location
- Immediate danger assessment
- Brief scenario description
Important: We share only text data, equivalent to a spoken phone call. No images or video are transmitted.
Examples of Scenario Descriptions
- "Fire in the kitchen."
- "Unknown person in black clothing has entered through a smashed upstairs window. Three occupants are asleep inside."
- "Potential car theft in progress. Suspect vehicle: [COLOR], [MAKE], [MODEL], [LICENSE PLATE]. Target vehicle: [COLOR], [MAKE], [MODEL], [LICENSE PLATE]. Two suspects wearing black balaclavas, one without gloves."
Life-Threatening Situations
In cases of imminent danger to life, scOS's Linked-By-Network system will contact emergency services regardless of the system owner's service features or package, unless explicitly instructed otherwise. This policy aims to maximize the chances of saving lives and preventing losses.
Clarification on Law Enforcement Interaction
While we may assist law enforcement in crime prevention, this does not constitute a partnership or working relationship. Our primary commitment is to you, our users. Any interaction with law enforcement is solely in service of your safety and security.