Shoplifting prevention is a key concern for businesses in Newhaven, Lewes, given the area’s crime statistics. With a crime rate of 117.1 incidents per 1,000 residents, Newhaven’s rate is notably higher than the UK average of 91.6 per 1,000. This, combined with a safety score of 74 out of 100 (compared to a UK average of 79), highlights a need for proactive measures from retailers.
So, what advice can be offered? Firstly, understanding the context is crucial. The higher crime rate suggests a potential need for increased vigilance and investment in preventative measures. Here's a breakdown of strategies retailers should consider:
- Visible Deterrents: CCTV cameras are a proven deterrent. Ensure cameras are strategically placed and clearly visible. The presence of security personnel, even part-time, can also act as a significant deterrent. Consider uniformed staff or security tags on high-value items.
- Staff Training: Train staff to be observant and to approach potential shoplifters discreetly. Knowledge of shoplifting tactics and techniques is vital. Staff should also be empowered to challenge suspicious behaviour while prioritising their own safety.
- Loss Prevention Policies: Develop and enforce clear loss prevention policies, including procedures for handling suspected shoplifters and reporting incidents to the police. Consistent application of these policies is key.
- Merchandise Placement: High-value or easily concealable items should be placed within clear view of staff or behind counters. Consider using security tags, alarms, or display cases to protect vulnerable merchandise.
- Shop Layout: A well-lit and organised shop layout can deter potential thieves. Ensure there are no blind spots where shoplifters can operate unnoticed.
- Community Engagement: Engage with local community groups and the police to share information about shoplifting trends and collaborate on preventative strategies. Reporting incidents consistently helps build a picture of local crime patterns.
It's important to remember that no single solution guarantees complete prevention. A layered approach, combining multiple strategies, is most effective. Regularly review your security measures and adapt them to reflect changing crime trends and vulnerabilities.