Axis Issue

Axis Camera Too Many Alerts? A Pro's Tuning Guide

Drowning in alerts from your Axis camera system? Our professional guide helps you configure VMD, set up filters, and reduce excessive notifications.

Is this your issue?

  • The operations centre is flooded with low-priority event notifications.
  • Motion detection is triggered by environmental factors (e.g., swaying trees, rain).
  • The system sends alerts for routine, expected activity.
  • Storage servers are filling up rapidly with unnecessary recordings.
  • Staff are experiencing 'alert fatigue' and ignoring notifications.
  • Analytics events (e.g., loitering detection) are overly sensitive.
  • The event log is cluttered, making incident review difficult.

If you're experiencing any of these symptoms, the guide below will help you resolve them.

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From Noise to Signal: A Professional's Guide to Tuning Axis Camera Alerts

An Axis camera system is a professional-grade security solution, but without proper configuration, it can generate a high volume of low-value alerts. This "alert fatigue" can cause operators to miss critical events, undermining the entire system's effectiveness. If your event logs are cluttered and your operators are overwhelmed, it's time to fine-tune your analytics.

This guide provides a systematic approach to configuring Axis Video Motion Detection (VMD) and other analytics to ensure you only receive alerts for events that genuinely require attention.

## Understanding the Source of Excessive Axis Alerts

Unlike basic systems, Axis provides a powerful suite of tools. The problem of too many alerts usually stems from not using these tools to their full potential. Common issues include:

  • Default VMD Settings: The default profile for Axis Video Motion Detection is highly sensitive and not optimised for complex outdoor environments.
  • Environmental Factors: Rain, snow, moving shadows, and headlights are classic triggers for un-tuned motion detection.
  • Lack of Filtering: Not applying filters to ignore swaying objects or small animals is a primary cause of false alarms in outdoor settings.
  • Poorly Defined Zones: Using a single, large detection zone instead of multiple, specific 'include' and 'exclude' zones.
  • Using VMD for Complex Scenarios: Using simple motion detection when a more advanced application like AXIS Object Analytics would be more appropriate.

## Your Strategy for High-Accuracy Alerts

Access the camera's web interface to perform these configurations. It is recommended to adjust one setting at a time and observe the impact.

### 1. Optimise Your VMD Profile

Start by customising the VMD profile for the specific scene.

  1. Navigate to VMD Settings: Go to Settings > Apps > Axis Video Motion Detection.
  2. Create a New Profile: Do not use the default profile. Click the '+' to create a new one and give it a descriptive name (e.g., "Garden Path - Day").
  3. Define Include/Exclude Zones: First, draw an 'Include Zone' covering the general area of interest. Then, crucially, draw 'Exclude Zones' within that area to mask out problem elements like rustling trees, flags, or busy roads visible in the background.
  4. Adjust Sensitivity: The sensitivity slider determines how large a change in pixels is required to trigger an event. For a busy outdoor scene, you may need to lower this from the default. For a sterile indoor corridor, you can keep it high.

### 2. Apply Essential Filters

Filters are the key to eliminating the most common false alarms. Within your VMD profile settings:

  • Swaying Objects Filter: This is essential for any outdoor camera. It analyses object movement and ignores those that exhibit a repetitive, back-and-forth motion characteristic of trees or bushes in the wind. Set the filter level to medium or high.
  • Small Objects Filter: Use this to ignore motion from objects smaller than a certain size. This is effective for filtering out birds, insects, or small animals.
  • Time Filters (Short-Lived Objects): This filter requires an object to be present for a minimum duration (e.g., 1-2 seconds) before triggering an alarm. This is excellent for ignoring quick light changes like car headlights.

### 3. Use AXIS Object Analytics (AOA) for Classification

If your camera supports it, AOA is a significant step up from VMD. Instead of detecting pixel changes, it detects and classifies objects.

  • Switch from VMD to AOA: Go to the Apps menu and configure AOA.
  • Define Object of Interest: You can create rules that only trigger when a specific object type is detected. For example, "Trigger an alarm if a human enters the restricted zone between 10 PM and 6 AM."
  • Set Conditions: You can further refine this with conditions like time of day or the direction of travel (using a line-crossing condition). This level of contextual filtering is the most effective way to eliminate false alarms, as it focuses on the what (a person) rather than the how (pixel change).

### 4. Schedule and Refine Rules

  • Use Multiple Profiles: Create different VMD or AOA profiles for day and night, as lighting conditions change dramatically.
  • Set Up Action Rules: In your camera or VMS (like AXIS Camera Station), configure your action rules carefully. Don't send a push notification for every motion event. Instead, link notifications only to high-priority events, such as AOA detecting a person in a sensitive area.

By moving beyond default settings and leveraging Axis's powerful filtering and analytics capabilities, you can transform a noisy system into a highly accurate and reliable security asset.

Frequently Asked Questions

This is often due to a poorly configured Axis Video Motion Detection (VMD) application, where sensitivity is too high, or environmental factors like weather, lighting changes, and moving foliage are triggering events without proper filtering.

In your camera's web interface, go to the VMD app settings. The 'Sensitivity' slider controls how much of a change in the image is needed to trigger an alarm. High sensitivity is for sterile environments; for outdoor scenes, you often need to lower it and use filtering.

Filters are rules you apply to detected motion. The 'Swaying Objects' filter is crucial for outdoor cameras, as it tells the system to ignore objects that move back and forth (like trees). The 'Small Objects' filter can be used to ignore birds or small animals.

An 'Include Zone' is a specific area where you want to detect motion. A 'Exclude Zone' is an area within an include zone where you want to ignore motion. For example, you can include your entire garden but exclude a bush that sways a lot. This is more precise than just lowering overall sensitivity.

AXIS Object Analytics (AOA) is a more advanced, AI-based application that can classify objects as humans or vehicles. By setting up rules in AOA to only trigger on specific object types (e.g., a human in a restricted area), you can virtually eliminate false alarms from other types of motion.

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