Is Your Laview Geofencing Not Working?
Geofencing is a powerful feature of the Laview security system, designed to automatically arm and disarm your cameras based on your location. When it works, it's seamless. When it doesn't, it can leave your home unprotected or bombard you with unnecessary notifications. If you're finding that your Laview geofencing isn't reliable, you're in the right place. This guide will walk you through the most common causes and solutions to get it working perfectly.
The problem often lies not with the camera itself, but with the communication between the Laview app and your smartphone's location services. Permissions, battery-saving modes, and network settings are the usual culprits.
Common Symptoms of Geofencing Failure
Before we dive into solutions, let's identify the specific issues you might be facing.
- Automatic arming/disarming fails: The system doesn't switch to 'Away' mode when you leave or 'Home' mode when you return.
- Incorrect location status: The app thinks you are home when you are out, or vice-versa.
- Constant permission requests: The Laview app repeatedly asks for location access, even if you've already granted it.
- Inaccurate notifications: You receive motion alerts while you are at home.
- Feature is unavailable: The geofencing option might be greyed out or inaccessible in the app settings.
Step-by-Step Troubleshooting for Laview Geofencing
Follow these steps in order to diagnose and resolve the issue. Most problems can be fixed by adjusting settings on your smartphone.
1. Check and Correct App Permissions
This is the most common reason for geofencing failure. The Laview app needs constant, precise access to your location to know when you've crossed the virtual boundary.
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For iOS (iPhone):
- Go to Settings > Privacy & Security > Location Services.
- Ensure Location Services is turned on.
- Scroll down and tap on the Laview app.
- Set location access to Always. This is crucial for background operation.
- Make sure the Precise Location toggle is switched ON.
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For Android:
- Go to Settings > Apps > Laview > Permissions.
- Tap on Location.
- Select Allow all the time.
- Ensure that Use precise location is enabled.
2. Adjust Your Phone's Network and Location Settings
Your phone's core settings can also interfere with the app's ability to track your location accurately.
- Enable Wi-Fi and Bluetooth: Even if you're not connected to a network, having Wi-Fi and Bluetooth enabled allows your phone to use scanning for more accurate location data.
- High Accuracy Location (Android): Go to Settings > Location and ensure the mode is set to 'High accuracy', which uses GPS, Wi-Fi, and mobile networks.
- Reset Network Settings: If problems persist, consider resetting your phone's network settings. This will erase saved Wi-Fi passwords, so use it as a later option.
3. Disable Battery Optimisation for the Laview App
Modern smartphones are aggressive in closing apps that run in the background to save power. You need to tell your phone to leave the Laview app alone.
- For iOS (iPhone): Background App Refresh must be enabled. Go to Settings > General > Background App Refresh and make sure it's on for both Wi-Fi & Mobile Data, and that the toggle for the Laview app is enabled.
- For Android:
- Go to Settings > Apps > Laview > Battery.
- Select Unrestricted or Do not optimise. The wording varies between manufacturers (e.g., Samsung, Google Pixel), but the goal is to prevent the system from putting the app to sleep.
- Also, ensure any general 'Power saving mode' or 'Adaptive battery' features are not interfering with the app.
4. Verify Your Geofence Configuration in the App
An incorrectly configured geofence can also be the source of your problems.
- Open the Laview App: Navigate to the geofencing settings.
- Check the Address: Confirm that the pin for your home location is placed accurately on the map.
- Adjust the Radius: The geofence is a circular area around your home. If the radius is too small, you might experience false triggers when moving around your property. Try increasing the radius slightly to create a more stable boundary.
By systematically working through these steps, you can resolve the vast majority of issues preventing Laview geofencing from working correctly. Enjoy the convenience of automated security that you can rely on.