Laview Pet Detection Not Working? A Troubleshooting Guide
Laview's pet detection feature is a fantastic tool for keeping an eye on your furry friends, but it can be a source of frustration when it doesn't work correctly. Whether your camera is missing your pet's movements entirely or sending you false alerts for other objects, this guide is here to help.
We'll provide professional, empathetic advice in British English to help you troubleshoot and resolve these issues. By following these steps, you can fine-tune your camera's settings for accurate and reliable pet alerts.
Common Symptoms of Pet Detection Problems
First, let's pinpoint the exact issue you're facing with your Laview camera. Common symptoms include:
- The camera completely fails to send notifications when your pet is clearly in view.
- It frequently misidentifies pets, tagging them as people or other motion events.
- You receive a constant stream of false alerts for non-pet movement, like shadows or swaying plants.
- The "Pet Detection" feature is greyed out or cannot be enabled within the Laview app.
- Event recordings are not being correctly tagged or filtered as "Pet" activity.
- The overall detection accuracy is very low, missing the majority of your pet's activity.
These problems are usually related to camera placement, software settings, or environmental factors.
Step-by-Step Guide to Fixing Pet Detection
Work through the following troubleshooting steps to get your Laview camera's pet detection working as it should.
1. Check Your Subscription and Camera Model
First, ensure that your Laview model and subscription plan actually support the pet detection feature. Not all cameras have this AI capability, and sometimes it is part of a premium subscription service.
- Consult your manual: Check the product specifications for your specific camera model.
- Review your subscription: Log in to your Laview account and confirm that your current plan includes advanced AI features like pet detection.
2. Optimise Camera Placement and Angle
The position of your camera is critical for the AI to work effectively. It needs a clear, unobstructed view to accurately identify the shape and movement of a pet.
- Ideal Height: Place the camera between 2-3 metres (7-10 feet) from the floor.
- Downward Angle: Angle the camera downwards. This provides the AI with a clearer view of the shape of an animal walking on the floor.
- Avoid Obstructions: Make sure furniture, plants, or other objects are not blocking the camera's view of the area your pet frequents.
- Distance Matters: The pet should not be too far away. AI detection is most effective within about 6 metres (20 feet) of the camera.
3. Improve Lighting Conditions
The AI algorithm relies on a clear image to distinguish a pet from other objects. Poor lighting can significantly hinder its performance.
- Daytime: Ensure the room is well-lit. Open curtains or turn on lights to avoid heavy shadows, which can confuse the detection algorithm.
- Night-time: While night vision helps, its performance can be limited. The black and white, lower-resolution image makes it harder for the AI to identify shapes. If pet detection at night is crucial, consider adding a low-level lamp to the room.
- Clean the Lens: A smudged or dirty lens can make the image blurry and disrupt detection. Wipe the camera lens gently with a microfibre cloth.
4. Configure In-App Settings Correctly
Dive into the Laview app and ensure everything is configured for optimal performance.
- Enable Pet Detection: Navigate to the camera's settings and find the 'Smart Detection' or 'AI Detection' menu. Make sure that 'Pet Detection' is specifically toggled on.
- Adjust Motion Sensitivity: If you are getting too many false alerts, try lowering the overall motion sensitivity. This tells the camera to ignore smaller, less significant movements.
- Update the App and Firmware: Check the app store for any updates to the Laview app. Within the app, go to the camera's settings and check for any available firmware updates. Developers constantly refine the AI algorithms.
5. Reboot the Camera
If you've tried everything else, a simple reboot can sometimes clear up software glitches.
- Unplug the camera: Disconnect the camera from its power source.
- Wait for 60 seconds: This allows the internal components to fully power down.
- Plug it back in: Reconnect the power and wait for the camera to restart and connect to your network.
By carefully working through these steps, you can significantly improve the accuracy of your Laview camera's pet detection and get the reliable alerts you need.