How to Fix Laview Vehicle Detection When It Fails
The AI-powered vehicle detection feature on Laview security cameras is a powerful tool for monitoring your property. It helps to reduce false alarms by specifically identifying cars, lorries, and other vehicles, ensuring you only get alerts that matter. However, when this feature fails, it can compromise your security and fill your notifications with irrelevant events.
If your Laview camera has stopped detecting vehicles or is performing unreliably, don't worry. This comprehensive troubleshooting guide will help you diagnose and fix the problem, restoring your camera's smart detection capabilities.
## Initial Checks for Vehicle Detection Issues
Let's begin by verifying the essential settings within your Laview app. An incorrect configuration is one of the most common reasons for detection failure.
### 1. Confirm Vehicle Detection is Enabled
First, ensure that the vehicle detection feature is actually turned on for your camera.
- Open the Laview app and select the camera you want to configure.
- Navigate to the camera's Settings menu.
- Look for an option labelled 'AI Detection', 'Smart Detection', or a similar term.
- Inside this menu, make sure the toggle for 'Vehicle Detection' or 'Vehicle Shape Detection' is switched on.
### 2. Review Your Motion Detection Zone
The vehicle detection feature works in conjunction with the general motion detection settings. You must define an area where the camera should look for movement.
- Check the Zone: In the camera's settings, find the 'Detection Area' or 'Motion Zone'.
- Ensure Coverage: Make sure the zone is drawn to cover the entire area where you expect vehicles to appear, such as your driveway, the road in front of your house, or a car park. If the zone is too small or doesn't cover the right area, detections will fail.
- Avoid Obstructions: Ensure the view of this zone is not blocked by tree branches, garden furniture, or other objects.
### 3. Adjust Detection Sensitivity
The sensitivity setting determines how much movement is required to trigger an alert. If the sensitivity is too low, the camera may ignore vehicles, especially those that are far away or moving slowly.
- Find the 'Detection Sensitivity' slider in your camera's settings.
- It is often set to a medium level by default.
- If you are missing events, try increasing the sensitivity one level at a time. Be aware that setting it too high may lead to more false alerts.
## Advanced Troubleshooting Steps
If the basic settings are correct, the problem may be related to the camera's physical placement or its software.
### 4. Optimise Camera Placement and Angle
The performance of AI detection is highly dependent on the camera's perspective. For reliable vehicle detection, the camera needs a clear, unobstructed view.
- Height: Mount your camera at least 2-3 metres (7-10 feet) off the ground.
- Angle: Angle the camera downwards. This provides a clearer view of the shape of a vehicle, making it easier for the AI to identify it. A camera looking straight out at the horizon may struggle to distinguish vehicles from the background.
- Distance: Ensure vehicles are not too far away. Check your camera's specifications for its optimal detection range.
- Lighting: Make sure the area is well-lit, especially at night. If the night vision is blurry or dark, the camera's AI will struggle. Consider adding an external motion-activated light.
### 5. Update the Camera's Firmware
Laview regularly releases firmware updates to improve performance, fix bugs, and enhance detection algorithms. An outdated firmware version could be the cause of your issue.
- In the Laview app, go to your camera's Settings.
- Find the 'Device Details' or 'About Device' section.
- Look for a 'Firmware Update' option.
- The app will check for a new version. If one is available, proceed with the update. Ensure the camera remains powered on throughout the entire process.
### 6. Clean the Camera Lens
This may sound simple, but a dirty or smudged lens is a common culprit. Dust, raindrops, cobwebs, or grime can obstruct the camera's view and interfere with the AI's ability to analyse shapes correctly.
- Use a soft, microfibre cloth to gently wipe the camera lens.
- For stubborn grime, you can slightly dampen the cloth with water or a dedicated lens cleaning solution.
- Check the lens regularly as part of your home maintenance routine.
By systematically working through these steps, you can identify and resolve the root cause of your Laview vehicle detection failure and ensure your security system is operating at its best.