## How to Solve Reolink Camera Mounting Difficulties
Congratulations on choosing a Reolink camera for your security needs. While Reolink is known for its user-friendly setup, sometimes the physical installation can present a few hurdles. A secure, well-positioned mount is critical for your camera's performance and durability. If you're struggling to get it just right, don't worry.
This comprehensive guide is here to help you troubleshoot and resolve the most common issues encountered when mounting Reolink cameras, from the Argus series to the RLC models.
### Preparation is Key: Before You Mount
A few minutes of planning can make the entire installation process smoother and more successful.
- Survey the Location: Hold your camera in the intended spot and check the live video feed on the Reolink app. Pay close attention to the Wi-Fi signal strength. A weak signal will cause connection issues, regardless of how well the camera is mounted.
- Inspect Your Surface: Understand what you're drilling into. Is it wood, brick, vinyl siding, or plasterboard? This determines the type of screws and anchors you'll need. The ones in the box are a starting point, but you may need something more specific.
- Use the Template: Reolink provides a mounting hole template with most of their cameras. This small piece of paper is invaluable. Tape it to the surface, make sure it's level, and use it to mark exactly where to drill. This prevents misaligned holes.
## Common Mounting Problems and Their Solutions
Let's dive into the specific challenges you might be facing and how to overcome them with practical, easy-to-follow steps.
### The Camera Feels Loose or Unstable on the Wall
This is a critical issue to fix. A wobbly camera can provide shaky footage and is at risk of falling.
- Inappropriate Wall Anchors: This is the number one cause. The plastic wall plugs included are for solid surfaces like brick. If you are mounting into plasterboard (drywall), they will not hold securely. You must use proper hollow-wall anchors that expand behind the board to create a strong anchor point.
- Stripped Screw Hole: If you've over-tightened a screw in a wooden surface, the hole might be stripped. An easy fix is to remove the screw, insert a couple of wooden toothpicks into the hole, break them off flush, and then re-insert the screw. The extra wood will give the screw something to bite into.
- Uneven Mounting Surface: If the surface isn't flat (like on lap siding or a textured wall), the base won't be stable. You may need to create a flat surface using a small mounting block or use shims to fill any gaps between the base and the wall.
### Adjusting and Aiming the Camera is Difficult
You've got the base mounted securely, but now you can't get the camera to point in the right direction.
- Loosen First, Then Aim: Reolink dome, turret, and bullet cameras have a locking mechanism. You cannot simply force the camera into a new position. Look for a locking collar that you can twist to loosen, or small Allen key screws on the base. Once loosened, you can freely articulate the camera. After you find the perfect view, tighten the collar or screws firmly.
- Check the Cable Notch: Many Reolink bases have a small notch or channel for the cable to pass through. If the cable is not seated correctly in this notch, it can prevent the camera from locking into its base properly, making it feel loose or difficult to adjust.
- Digital Adjustments: If your physical installation is just a few degrees off-level, you can often fix it in the software. In the Reolink app, navigate to
Device Settings > Displayand look for theRotate ImageorFlipoptions to correct the orientation digitally.
By taking the time to diagnose the specific issue and using the correct hardware and techniques, you can ensure your Reolink camera is mounted safely and effectively for years of reliable service.