Reolink Battery Camera Not Charging? (For Solar & USB)
A major benefit of Reolink's battery-powered cameras like the Argus series is their flexible charging options. However, it can be worrying if you notice the battery percentage isn't increasing when connected to a USB cable or a Reolink Solar Panel.
This troubleshooting guide will help you identify and solve the most common charging issues for your Reolink battery camera.
## Part 1: Troubleshooting USB Charging
If you're charging your camera indoors using a USB cable, start here.
### 1. Check the Power Source
The power adapter is the most common point of failure.
- Use the Right Adapter: Ensure you are using a DC power adapter rated at 5V/2A. Standard phone chargers, especially older ones, may not provide enough power. Check the fine print on the adapter itself.
- Try a Different Adapter: If you have another 5V/2A adapter from a different device, try using it. This will quickly tell you if your original adapter has failed.
- Change the Power Socket: Plug the adapter into a different wall socket that you know is working.
### 2. Inspect the USB Cable
The charging cable can get damaged over time.
- Check for Damage: Look for any kinks, frays, or damage to the cable and its connectors.
- Ensure a Secure Connection: Make sure the micro-USB or USB-C connector is pushed firmly into the camera's charging port. It should be a snug fit.
- Try a Different Cable: The easiest way to rule out a faulty cable is to try a different one that you know works for charging other devices.
### 3. Look at the Charging Indicator
The camera itself gives you clues. When plugged in and charging correctly, a status LED should light up. If there is no light at all, it strongly suggests a problem with the power adapter, cable, or the camera's charging port itself.
## Part 2: Troubleshooting Solar Panel Charging
If your camera isn't charging from a Reolink Solar Panel, the environment is a key factor.
### 1. Ensure Sufficient Direct Sunlight
A solar panel's performance is entirely dependent on the sun.
- Positioning is Key: The panel must be positioned where it will receive several hours of direct, unobstructed sunlight each day. It should face the direction that gets the most sun (south-facing in the Northern Hemisphere).
- Obstructions: Trees, buildings, or even the eaves of your roof can cast shadows that will prevent the panel from generating enough power.
- Cloudy Days: On heavily overcast or rainy days, the panel will produce very little power and may not be able to charge the battery at all. This is normal.
### 2. Check the Connection and Cleanliness
- Secure Cable Connection: The cable from the solar panel must be firmly plugged into the camera's charging port. Ensure the weatherproof seal is seated correctly to prevent moisture from getting in.
- Clean the Panel: The surface of the solar panel can get covered in dust, pollen, or bird droppings. Wipe it down gently with a soft, damp cloth to ensure maximum sun absorption.
## Part 3: Important Factor for All Charging - Temperature
Reolink batteries have built-in safety features to protect them from damage in extreme temperatures.
- Cold Weather Protection: The battery will not charge if its internal temperature is at or below 0°C (32°F). If it's freezing outside, the solar panel may be generating power, but the camera's battery will refuse to accept it.
- Hot Weather Protection: Similarly, charging will stop if the battery temperature exceeds 45°C (113°F).
If you suspect temperature is the issue, bring the camera inside and try charging it with a USB cable at room temperature. If it charges normally indoors, the issue is environmental.
By systematically checking your power source, cables, panel placement, and accounting for the temperature, you can solve most Reolink charging problems. If you've tried all these steps and the camera still won't charge, there may be a hardware fault with the battery or the camera itself, and you should contact Reolink support.