Dealing with Reolink Camera Water Damage
Reolink cameras, especially the outdoor models, are built to be weather-resistant, typically carrying an IP rating like IP66. This means they are protected against dust and powerful jets of water, making them suitable for outdoor use in rain and snow. However, "water-resistant" is not the same as "waterproof." Under certain conditions, water can still find its way inside and cause significant damage to the sensitive electronics.
If you suspect your Reolink camera has been damaged by water, it's crucial to act quickly. This guide will help you identify the signs of water damage and take the appropriate steps to maximise the chances of saving your device.
Step 1: Disconnect Power Immediately
This is the most critical step. If your camera is still powered on while wet, electricity can travel through the water and cause short circuits, which will permanently destroy the internal components.
- For PoE (Power over Ethernet) cameras: Unplug the Ethernet cable from the camera or the PoE switch/injector.
- For Wi-Fi cameras: Unplug the DC power adapter from the wall outlet.
- For battery-powered cameras (like Argus models): Remove the battery pack as quickly and safely as possible.
Do not attempt to power the camera on to "see if it still works." This is the fastest way to guarantee irreversible damage.
Step 2: Dry the Exterior and Bring It Indoors
Once the camera is disconnected from power, bring it inside to a dry, room-temperature environment.
- Use a soft, absorbent cloth (like a microfibre towel) to thoroughly dry the entire exterior of the camera.
- Pay close attention to seams, ports, and any openings where water could have entered.
- If your model has a protective skin or cover, remove it to dry the camera housing underneath.
Step 3: Assess for Signs of Water Ingress
Carefully inspect the camera for evidence that water has gotten inside.
Common Symptoms of Water Damage:
- Condensation inside the lens: This is the most obvious sign. You'll see fog, haze, or water droplets on the inside of the glass lens cover.
- Corrosion on ports: Check the Ethernet port, power connector, and any microSD card slots for green or white crusty residue.
- Camera not powering on: Even after drying, the camera may be completely unresponsive.
- Distorted or blurry image: If the camera does power on, the image may be foggy, discoloured, or have lines running through it.
- Malfunctioning IR lights: The night vision LEDs may flicker or fail to turn on.
Step 4: The Drying Process
If you see condensation inside the lens or suspect water has breached the seals, you need to try and draw the moisture out.
The Rice Myth vs. A Better Method
Many people suggest putting electronics in a bag of uncooked rice. While the intention is good, rice is not a very effective desiccant and can introduce dust and starch into the device's ports.
A better approach:
- Place the camera in an airtight container.
- Fill the container with something more effective at absorbing moisture, such as silica gel packets (the small packets you find in new shoe boxes or electronics packaging). You can buy these in bulk online.
- If possible, open any covers, such as the microSD card slot, to allow moisture to escape more easily.
- Seal the container and leave it in a warm, dry place for at least 48-72 hours. Do not apply direct heat from a hairdryer or oven, as this can damage the components.
Step 5: The Moment of Truth
After several days of drying, you can attempt to power the camera back on.
- Reconnect the power source (or reinsert the battery).
- Observe the camera's behaviour. Does it power on? Does it connect to the network?
- Check the video feed. Is the image clear, or is there still fogging inside the lens?
If the camera works, you've been lucky. However, be aware that corrosion can continue to cause problems over time. If the camera does not work or the image is still distorted, the water has likely caused permanent damage. At this point, the device will probably need to be replaced, as water damage is typically not covered under warranty.