What to Do if Your Tapo Camera Suffers Water Damage
Discovering your Tapo camera has been exposed to water, whether from an unexpected downpour, a sprinkler, or being dropped in water, can be alarming. While Tapo outdoor cameras are built to be weather-resistant, no camera is completely immune to water, especially if submerged or if seals are compromised. Acting quickly and correctly is crucial to maximising the chances of saving your device. This guide provides immediate, safe steps to take if your Tapo camera gets wet.
Disclaimer: Water damage to electronics is unpredictable, and these steps do not guarantee recovery. However, they offer the best possible chance of revival.
## Immediate First Aid for a Wet Tapo Camera
Your priority is to prevent electrical short circuits, which cause the most severe damage.
### 1. Disconnect Power Immediately
This is the single most important step. Do not attempt to power on the device to "see if it still works."
- Unplug from the Source: Immediately unplug the power adapter from the mains electricity socket. This removes the flow of electricity that can fry the internal circuits when they are wet.
- Disconnect from Camera: If possible, disconnect the power cable from the camera body itself.
### 2. Dry the Exterior
- Use a soft, absorbent cloth (like a microfibre cloth) to gently wipe down the entire exterior of the camera.
- Pay close attention to seams, ports (like the power input and microSD card slot), and the lens cover.
- If your camera has a removable cover for the SD card, open it and dry the inside of the compartment and the card itself.
### 3. The Critical Drying Phase: Be Patient
Now, you need to dry the internal components without causing more damage. This requires patience.
- Do NOT Use Heat: Do not use a hairdryer, oven, microwave, or radiator to try and speed up the drying process. Intense heat can warp plastic components, damage the lens, and harm the delicate electronics inside.
- Find a Dry, Ventilated Spot: Place the camera in a warm, dry, and well-ventilated area.
- Use a Desiccant (Highly Recommended): The best method is to place the camera in an airtight container completely surrounded by a drying agent (desiccant).
- Silica Gel: The small packets that come with shoes or electronics are perfect. If you have enough, they are the best option.
- Uncooked Rice: In a pinch, a container of uncooked rice can also work, as it will draw out moisture. Ensure the camera is fully submerged in the rice.
- Wait. And Wait Longer: Leave the camera in the container with the desiccant for a minimum of 48-72 hours. It is tempting to check it sooner, but any remaining internal moisture can be fatal to the device once power is restored.
### 4. The Moment of Truth
After at least two to three days, you can attempt to power the camera back on.
- Remove the camera from the drying container and inspect it for any signs of moisture, especially in the lens.
- If it looks completely dry, take it to a safe power outlet.
- Plug in the power adapter and connect it to the camera.
- Observe the camera's LED light and listen for any unusual sounds like crackling or popping. If you notice anything unusual, unplug it immediately.
- If the camera powers on, check its functionality using the Tapo app. Test the video feed, audio, and any other features.
Even if the camera works, be aware that corrosion can form on the internal circuit boards over time, potentially leading to failure later on. But by following these steps, you have given your device the best possible chance of survival.