scOS collaborates with select third parties to leverage their computational resources, enabling us to provide advanced AI capabilities, storage, and website functionality without "reinventing the wheel."
Website Customers, Subscribers, and Newsletter Recipients
Shopify
- Provides our e-commerce platform and website hosting
- Stores newsletter subscriptions (email only, no other identifiers)
- For customers: stores name, email, phone number, and address
- Data stored on Shopify servers in the United States and Canada
scOS Service Customers
If you're subscribed to an scOS service, your connected devices communicate with our computational resources provided by Amazon Web Services (AWS) via the scOS Intelligence Hub.
Amazon Web Services (AWS)
- Hosts scOS AI and real-time analysis capabilities
- Stores your recordings for private access
- Data centres used:
- Ireland: Hosts our most powerful processing capabilities
- London: Additional storage and processing
Data Processing Flow
- Local processing: Pre-processing of data occurs on your Intelligence Hub and decides whether further cloud processing is required.
- Cloud processing: Video streams and copies of vector data (data that represents where local activity has occurred) is sent to our data centres for scOS AI context updates
- Real-time analysis: Performed on AWS for advanced capabilities
The Cloud and Responsibility
There's nothing inherently problematic about cloud computing. The key lies in how companies use and secure these resources. At scOS, we take this responsibility seriously, implementing robust security measures to protect your data.
Future Data Travel
Our goal is to minimize data travel distance and time for efficiency:
- UK and Ireland users: Data processed and stored in UK and Ireland
- Future US expansion: US data centres for US users
- We aim to keep data processing geographically close to users
We may consider developing our own infrastructure in the future. We commit to keeping you informed of any such changes.
Our Ethical Stance
We will always strive to:
- Keep your data geographically close to you
- Utilize high-performance computing resources
- Maintain transparency about our data storage and processing practices
Your trust is paramount, and we're committed to handling your data responsibly and ethically.
