Service & Support

Event footage stays on your Hub — 24/7 if you add a disk

Security isn't just about the moment a crime happens—it's about the pattern before it, the context surrounding it, and the evidence after. Event footage stays on the Intelligence Hub. If you have opted for an external hard disk, 24/7 recording is stored on that disk at the property. Compatible with most NVRs.

Motion-Only Recording
24 hours
24h ago18h12h6hNow
18 hours of footage missing
Reconnaissance
Incident

Motion-only recording: Only captures when triggered. Everything else? Gone.

Motion-Only

24/7 recording on your Hub, with the optional external disk

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From £10/month · Hub installation included

The Problems You Know Too Well

Traditional CCTV fails you when it matters most

Short retention means missing critical context

Traditional cloud systems give you 7 days, maybe less. But criminals often surveil properties for days or weeks before striking. That slow drive-by on Tuesday? There was one last Thursday too—but your 7-day retention already deleted that footage. The pattern exists, but the evidence doesn't.

You don't always discover incidents immediately

You're on holiday for 10 days. Something suspicious happened on day 3. You return on day 11. With 7-day retention, that footage is gone. Footage kept on your Hub means you can review what occurred even if you couldn't check immediately.

Can't identify patterns without history

Someone walked past your property at 2am three times this fortnight. A car parked opposite twice last week. These patterns reveal surveillance behavior—but only if you have enough retention to see them. Short retention blinds you to the reconnaissance phase criminals rely on.

Police investigations need comprehensive footage

When police request footage for an investigation, they often need days or weeks of context—not just the incident itself. Neighboring burglaries, vehicle sightings, suspect movements. With inadequate retention, you can't help. Your cameras recorded it, but you already deleted the evidence.

Worrying about running out of storage

DIY NVR systems fill up. You have to manually manage disk space, delete old footage, or expand storage. Miss one notification and critical footage overwrites itself. It's constant anxiety about whether the footage you need will still be there when you need it.

What if your home defended itself?

Not just watching. Not just recording. Actually stopping threats before they reach your door.

How It Works

24/7 Recording on the Hub in action

Step 1

Event footage on the Hub

Event footage stays on your Intelligence Hub, at the property. If you have opted for an external hard disk, 24/7 recording is stored on that disk too. Compatible with most NVRs.

Step 2

Rolling retention on the disk you chose

Older recordings are overwritten as the disk fills. How many days that represents depends on the disk and how much activity there is. No cloud footage library to manage.

Step 3

Intelligent Quality Management

Storage is optimized automatically through dynamic quality adjustment. High-detail recording when motion occurs, efficient compression during quiet periods. You get maximum clarity where you need it and maximum retention across all periods.

Step 4

Instant Access to Any Moment

Through the scOS app or CaelusView portal, jump to event footage on the Hub. Ask scOS Director: 'Show me Tuesday morning' or 'Did that car pass by last week?'

Step 5

Download Clips for Permanent Storage

Need to keep a clip? Download event footage from the Hub at any time. Use CaelusView for precise selection on desktop, or ask scOS Director in the app to send you the clip you need. Your footage, downloadable whenever you need it for evidence, insurance, or personal records.

AI Decision Examples

See how scOS thinks

Real scenarios showing how the AI distinguishes between threats and everyday activity.

“User returns from 10-day holiday and asks Director: 'Did anything unusual happen while I was away?' Suspicious vehicle appeared multiple times between days 3-6.”

Action: Director compiles: 'A vehicle passed your property slowly at night three times: Day 3 at 2:14am, Day 5 at 1:47am, Day 6 at 3:22am. Pattern suggests surveillance. All footage available for review.' Footage on the Hub preserved the evidence.

LOGGED

“Police investigating area burglaries ask residents for footage of vehicles at night.”

Action: User searches the footage on their Hub. A vehicle appears twice late at night. Footage provided to the police, helping establish a pattern across multiple properties.

LOGGED

“User notices fence damage on Wednesday. Unsure when it occurred. Reviews past week of footage.”

Action: Director identifies: 'Fence damage occurred 6 days ago at 3:47am. A vehicle reversed into the fence while turning in your driveway.' The footage was still on the Hub. Context and evidence preserved.

LOGGED

“Neighbor asks: 'Did you see a courier deliver to my house last Thursday around noon?' User was at work, didn't notice.”

Action: User checks footage from 8 days ago. Director confirms: 'A van stopped next door Thursday at 12:23pm and a parcel was left in the porch. Clip available.' Able to help the neighbour with footage that shows the delivery.

LOGGED

“User asks: 'Has anyone been at the boundary late at night recently?'”

Action: Director reviews recent activity: 'A person passed your boundary between 2am and 3am on 4 nights over the past fortnight.' A pattern spanning weeks becomes visible. Evidence of prolonged surveillance identified.

LOGGED

“System automatically maintains rolling retention. Old footage cycles out as new footage records.”

Action: Oldest footage automatically overwritten as the disk fills. No user intervention. No storage warnings.

LOGGED

These are simulated examples of how scOS AI analyses and responds to activity at your property.

Traditional CCTV vs scOS

See why intelligent security is the new standard.

FeatureTraditionalscOS
Retention period7 days max (cloud CCTV)On the Hub; 24/7 with optional external HDD
Pattern detection capabilityLimited to one week of historyPatterns visible across the footage on your Hub
Holiday coverage7-day trips risk missing footageCovered for as long as your disk holds
Storage managementManual disk management (NVR)Automatic rolling retention
Investigation supportLimited historical evidenceContext from the footage on your Hub
Recording modeMotion-triggered (gaps exist)Event footage on Hub; 24/7 with optional HDD

Why history on the Hub matters

Most security camera systems offer a few days of cloud storage, or rely on a separate NVR you have to run yourself. Event footage stays on your Intelligence Hub. If you have opted for an external hard disk, 24/7 recording is stored on that disk at the property. The Hub is compatible with most NVRs. How many days that represents depends on the disk and how much activity there is.

That is the difference between evidence that exists and evidence that's already gone.

Crime Doesn't Happen in Isolation

Professional burglars don't just show up and break in. They plan. They observe. They watch a property before they strike, often for days or weeks: noting when you leave, when you return, when the house goes dark.

That surveillance phase is evidence. The car that drove past slowly last Tuesday. Someone walking by at 2am three times this week. A vehicle parked opposite for 20 minutes last Thursday. These are warning signs—but they're only evidence if you still have the footage.

Delayed Discovery Needs Retention

You don't always discover security incidents immediately:

Holidays and trips — You're away for 10 days. Something suspicious happened on day 3. With 7-day cloud retention, that footage is gone by the time you're home. With footage on your Hub, you can review what happened while you were away, for as long as your disk holds it.

Busy periods — You don't check your security app for a week. Something occurred 8 days ago. Rolling retention on the Hub means it can still be there when you have time to look.

Police investigations — Authorities often ask for footage days or weeks after an incident, especially for area-wide investigations. The crime might have happened 5 days ago, but the reconnaissance happened earlier. That context helps—but only if you still have it.

Patterns Need History

scOS Activity Pattern Recognition works by spotting activity that doesn't fit the property's usual pattern. It looks at behaviour—time, place, movement—not at who someone is.

Repeated late-night visits — A car passes slowly at 2am. Isolated event? Or the third time this fortnight? Without enough retention you can't see the pattern.

Behavioural reconnaissance — Someone walks past at unusual hours. Once may be coincidence. Repeatedly, always between 2am and 3am, is worth a closer look.

Evidence for Investigations

When police request footage, they usually want context, not just the moment a crime occurred:

The days before an incident — What activity was there? Were there suspicious patterns before the crime?

Neighbouring incidents — Burglaries cluster. When one home is targeted, police look across nearby properties. Footage on your Hub may help with a crime that happened to someone else.

Footage on the Hub is held by you, at your property. scOS staff cannot search or retrieve it. If the police ask for footage, you decide what to share.

24/7 Recording vs. Motion-Triggered Gaps

With the optional external hard disk, the Hub records 24/7, so there are no gaps between events. Motion-triggered recording only captures what it thinks is important:

Pre-event context is lost — Motion triggers and recording starts, but you don't see how the person arrived or whether they circled the block first.

Loitering isn't always motion — Someone standing still for 10 minutes may never trigger a motion camera. Continuous recording captures the whole period.

Timeline integrity — Continuous footage shows the complete sequence of events, from before an incident to after it.

Without the external disk, the Hub keeps event footage: the clips around activity scOS detects.

Intelligent Storage Management

Detail when it matters — Activity is recorded at the best quality the camera provides.

Efficient during quiet periods — Quiet hours compress efficiently, so the disk holds more history.

Automatic rolling retention — Older recordings are overwritten as the disk fills. No manual management, no storage warnings.

On the Hub, not a cloud library — Event footage stays on the Intelligence Hub. There is no central scOS cloud video library.

Access When You Need It

Ask scOS Director — "Show me last Tuesday morning" or "Did a car stop outside last week?" Natural-language access to the footage on your Hub.

Tap from Daily Briefings — Your briefing links each event, so you can jump straight to the clip.

Timeline navigation — Through the scOS app or CaelusView portal, scrub through the footage on your Hub and jump to specific dates and times.

Multi-camera coordination — Event Chaining links related footage across cameras, so one event shows the driveway, front door and side gate together.

Download to keep — Need footage permanently? Download event chains, clips or time ranges whenever you need them. Use CaelusView on desktop, or ask scOS Director through the scOS app: "Send me the footage of that delivery from last Tuesday."

Peace of Mind

You heard something at 2am last week. You didn't check—you weren't sure it was real. Now it's days later. With footage on your Hub you can still check. Director answers: "Quiet at 2am that night" or "A fox crossed the lawn at 2:14am." The question gets resolved.

Integration With scOS Intelligence

Works with Activity Pattern Recognition — Patterns span days or weeks, so history on the Hub helps the system judge what is unusual.

Enhances Conversational AI — Ask Director about recent activity: "Did the gardener come last Tuesday?" The answer exists because the footage exists.

Supports Event Chaining — Related events across days link into one narrative.

Feeds Daily Briefings — Your briefings stay accessible, with links to the footage still on the Hub.

No Storage Anxiety

NVR systems: "Is the hard drive full?" "Did old footage overwrite something important?" Manual management and technical complexity.

Cloud systems: "Did I hit my storage limit?" "Am I being charged extra?" Usage caps and overage fees.

scOS: Event footage on the Hub. 24/7 with an optional external hard disk. Compatible with most NVRs. Rolling retention on the disk you chose, with Hub health checked remotely.

The Evidence Is There When You Need It

Crime prevention, pattern detection, investigation support and peace of mind all depend on footage that still exists when you need it. Keeping it on the Hub at your property, under your control, is how scOS does that.

See all scOS features to understand how 24/7 Recording on the Hub works alongside other scOS capabilities.

Sleep soundly knowing your home defends itself.

Add the scOS Intelligence Hub to your existing cameras and unlock capabilities that used to be impossible.

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From £10/month · Hub installation included · No minimum term

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